TERMS & CONDITIONS

Last Updated: January 2026

1. Definitions & Interpretation

“Company”, “we”, “us”, or “our” refers to IntelliviaAI Ltd. “Client”, “you”, or “your” refers to any individual or entity using our website or Services. “Services” include AI automation, consulting, development, deployment, maintenance, and advisory services. “Deliverables” include systems, workflows, code, documentation, and related materials. “Third-Party Services” refers to external platforms, APIs, or infrastructure not owned by IntelliviaAI.

2. Introduction & Acceptance of Terms

By accessing our website, accepting a proposal, invoice, or Statement of Work (SOW), you confirm that you have read, understood, and agree to be legally bound by these Terms. If you do not agree, you must not use our website or Services.

3. Licence to Use Website

We grant a limited, non-exclusive, non-transferable licence to access and use the website for lawful business purposes only. This licence does not permit resale, reproduction, scraping, data extraction, or commercial exploitation of website content.

4. Acceptable Use

You must use the website and Services lawfully and responsibly. You must not interfere with security, attempt unauthorised access, introduce malicious code, misuse automation systems, or use the Services in violation of applicable laws or third-party terms.

5. Restricted Access

Certain areas of the website or systems may be restricted. Access credentials must be kept confidential. We reserve the right to restrict or revoke access if misuse, security risks, or breaches are identified.

6. Scope of Services

IntelliviaAI provides bespoke AI automation and systems integration services. All scope, timelines, deliverables, and pricing are defined in a written proposal, SOW, or invoice. Services are advisory and technical and do not constitute legal, financial, or regulatory advice.

7. Engagement Model

Unless otherwise agreed, all automation systems are built on client owned infrastructure and accounts. IntelliviaAI acts as an independent contractor and does not form a partnership, agency, or employment relationship.

8. Client Responsibilities

Clients must provide accurate information, maintain security of credentials, ensure lawful data processing, obtain necessary consents, and comply with applicable laws and platform terms.

9. Pricing & Fees

Fees are agreed in advance and documented in proposals or invoices. Pricing is based on scope, complexity, integrations, and resources. All fees are exclusive of taxes unless stated otherwise.

10. Payments & Invoicing

Invoices are payable within the stated payment period, typically seven (7) days. Late or failed payments may result in suspension or termination of Services.

11. Third-Party Disclaimer

Important: Third-Party AI Tool Usage


All AI tools, APIs, and third-party services (including but not limited to OpenAI, Google, Anthropic, Claude, ChatGPT, Gemini) are connected through your own accounts.

IntelliviaAI does not resell, mark up, or bill for third-party usage costs. All usage fees from these services are billed directly to you by the respective providers at their standard rates. You are solely responsible for managing and paying these accounts.

Clients are solely responsible for third-party fees, including APIs, hosting, SaaS subscriptions, and licences. IntelliviaAI is not liable for third-party service availability or pricing changes.

12. Intellectual Property - Client

Upon full payment, Clients own all custom automation systems and Deliverables created specifically for them. This does not include IntelliviaAI’s pre-existing materials or methodologies.

13. Intellectual Property - IntelliviaAI

IntelliviaAI retains ownership of its tools, frameworks, templates, methodologies, and general expertise. No rights are transferred except as expressly stated.

14. User Content

Clients retain ownership of all content and data provided. Clients warrant that such content is lawful and does not infringe third-party rights.

15. Confidentiality

Both parties must keep confidential information confidential and not disclose it without consent. Confidentiality obligations survive termination for at least two (2) years.

16. Data Protection & Privacy

Use of Services is subject to our Privacy Policy and Cookie Policy. For client systems, Clients act as Data Controllers and IntelliviaAI acts as Data Processor. A Data Processing Agreement applies where required.

17. AI & Automated Systems Disclaimer

AI systems may require ongoing monitoring and adjustment. IntelliviaAI does not guarantee accuracy, completeness, or business outcomes from AI automation.

18. No Warranties

Services are provided with reasonable skill and care but otherwise on an “as is” basis. We make no warranties regarding uninterrupted availability or specific results.

19. Limitation of Liability

To the maximum extent permitted by law, IntelliviaAI is not liable for indirect or consequential losses. Total liability is capped at the fees paid in the three (3) months preceding the claim.

20. Reasonableness

All exclusions and limitations are intended to be reasonable and proportionate to the nature of the Services.

21. Indemnity

Clients agree to indemnify and hold harmless IntelliviaAI against claims arising from misuse of Services, breach of laws, or infringement of third-party rights.

22. Breaches of These Terms

We may suspend or terminate Services for material breach, misuse, or non-payment without liability.

23. Termination

Either party may terminate in accordance with written notice requirements. Termination does not affect accrued rights or obligations.

24. Force Majeure

Neither party is liable for delays or failures caused by events beyond reasonable control.

25. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their content or practices.

26. Variation

We may revise these Terms from time to time. Continued use constitutes acceptance of revised Terms.

27. Assignment

Clients may not assign rights or obligations without written consent. We may assign these Terms as part of business restructuring or sale.

28. Severability

If any provision is held unenforceable, the remaining provisions remain valid and enforceable.

29. Entire Agreement

These Terms, together with proposals, SOWs, and policies, constitute the entire agreement between the parties.

30. Law, Jurisdiction & Disputes

These Terms are governed by the laws of England & Wales. Courts of England & Wales have exclusive jurisdiction. Parties will attempt good-faith resolution before litigation.

31.Contact Information


IntelliviaAI Ltd


www.intelliviaai.com


info@intelliviaai.com


+44 7734862101